Terms of Service
Last updated: 27 August 2026
These Terms apply when you use the Ravvo Surf Co. website or purchase products from us.
By placing an order, you agree to these Terms.
Store information
Ravvo Surf Co. sells apparel and related products through https://ravvosurf.com.
Product information
We aim to display product descriptions, colours, sizing and images accurately. Screens and lighting can cause colours to appear slightly different.
Measurements and fit information are guides and may vary slightly between garments.
Orders
An order is submitted when you complete checkout.
We may cancel or refuse an order where reasonably necessary, including where:
- an item is unavailable
- pricing or product information contains an obvious error
- payment cannot be verified
- an order appears fraudulent or abusive
- we cannot fulfil or deliver the order
If we cancel an order after payment, we will refund the amount paid for the cancelled item or order.
Prices and payment
Prices are displayed in the currency shown on the website.
Shipping charges and any other applicable charges are shown before checkout is completed.
Payment is processed through third-party payment providers.
Shipping
Shipping and fulfilment are governed by our Shipping Policy.
Delivery estimates are not guaranteed unless expressly stated.
Returns and refunds
Returns, exchanges and refunds are governed by our Returns & Refunds Policy.
Nothing in these Terms excludes, restricts or modifies rights that cannot lawfully be excluded, including rights under the Australian Consumer Law.
Promotions and discount codes
Promotions may have separate eligibility requirements, end dates or exclusions.
Unless stated otherwise:
- discount codes cannot be exchanged for cash
- only one discount may be used per order
- discounts may not apply retrospectively to completed orders
Intellectual property
Unless otherwise stated, the Ravvo Surf Co. name, logos, artwork, graphics, product designs, photographs and website content are owned by or licensed to Ravvo Surf Co.
You may not reproduce, sell, publish or commercially use our content without permission.
Website use
You must not:
- interfere with the operation or security of the website
- attempt unauthorised access to systems or accounts
- use the website for fraudulent or unlawful purposes
- copy or scrape website content for unauthorised commercial use
Third-party services
Our website may rely on third-party services for ecommerce, payment, fulfilment, shipping, analytics or other functions.
Those providers may have their own terms and privacy policies.
Liability
To the maximum extent permitted by law, we are not responsible for losses caused solely by events outside our reasonable control.
Nothing in this section limits liability or consumer rights that cannot lawfully be limited.
Changes to these Terms
We may update these Terms from time to time. The version published on our website at the time of your order applies to that order unless the law requires otherwise.
Contact
Questions about these Terms can be sent to the Ravvo contact form.