Shipping Policy

Last updated: 27 August 2026

Where we ship

Ravvo Surf Co. currently ships to addresses available through our checkout. Available destinations and shipping options are shown before payment.

Processing and fulfilment

Some Ravvo products are produced or fulfilled after an order is placed. Processing time is separate from carrier delivery time.

Estimated delivery times shown at checkout are estimates only and may vary because of production time, carrier delays, public holidays, weather, customs or other events outside our control.

Shipping costs

Shipping charges, if any, are shown at checkout before you place your order.

If we run a free-shipping promotion, any eligibility requirements will be displayed on the website or at checkout.

Tracking

Where tracking is available, tracking details will be sent after your order has been dispatched.

Tracking information can sometimes take a little time to update after dispatch.

Incorrect addresses

Please check your shipping address carefully before placing your order.

If you notice an error, contact us through the Ravvo contact form as soon as possible. We cannot guarantee an address can be changed after an order has entered production or been dispatched.

Extra costs caused by an incorrect address may be charged to the customer where permitted by law.

Lost or delayed parcels

If your tracking has not updated for an unusual period or your parcel appears lost, contact us through the Ravvo contact form with your order number.

We will help investigate the issue with the relevant fulfilment or delivery provider.

Damaged deliveries

If an item arrives damaged, keep the packaging where possible and contact us through the Ravvo contact form with your order number and photos.

Contact

For shipping questions, use the Ravvo contact form.